Privacy Policy

Last Updated: 11/11/2024

  1. About the company and introduction

Email: contact@vikingqa.io

Operational name : vikingQA

Legal name : Neocap SRL

Address : 231, Avenue Louise, 1050 Brussels, Belgium

VAT number : BE1004693336

This Privacy Notice is designed to help you understand how vikingQA ("vikingQA," "we," "us," or "our") gathers, uses, processes, and shares your personal data, as well as to clarify your privacy rights and options.

  1. Scope and Updates to This Privacy Notice

This Privacy Notice pertains to personal data processed by us, including through our website, services, and other online or offline offerings, collectively referred to as the “Services.”

Updates to Our Privacy Notice: We may update this Privacy Notice occasionally at our sole discretion. Should significant changes occur, we will notify you according to applicable law. You acknowledge and agree that your continued use of our Services after the new Privacy Notice takes effect constitutes acceptance of the updated terms.

  1. Personal Information We Collect

The categories of personal data we collect depend on how you interact with us, our Services, and legal stipulations. We gather data you provide to us and data we automatically collect when you use our Services, as detailed below.

Personal Information You Provide Us Directly

  • Account Creation: We may collect personal data when you create an account, like your email address and username.
  • Purchases: We may gather personal data and purchase details, including payment information. Payments processed through our Services are handled by third-party processors, and we do not collect or store payment card information. However, we may receive information connected with your payment (e.g., billing details).
  • Communications with Us: We might collect personal data such as your email or phone number when you inquire about our Services, sign up for newsletters, seek support, or communicate with us otherwise. Note that calls may be recorded or annotated.
  • Surveys: We might reach out for survey participation, collecting personal data if you choose to participate.
  • Interactive Features: We and other users may collect personal information you provide via interactive features (e.g., messaging, comment functions, forums, blogs, and social media). Information shared publicly here will be treated as public unless otherwise legally required.
  • Events: We may collect data from attendees at conferences, trade shows, and other events.
  • Business Development: We may collect data from individuals and third parties for potential business opportunities.
  • Job Applications: If you apply for a job posted on our Services, we may collect data such as your application, CV, cover letter, and any other provided information.

Personal Information Collected Automatically

  • Automatic Collection: When using our Services, we may automatically collect certain data like IP address, user settings, MAC address, cookie identifiers, mobile carrier, browser or device data, location information, and Internet service provider data. We may also gather details of your Service usage, such as pages visited, clicked links, interaction content, and usage frequency and duration.
  • Cookie Policy (and Other Technologies): We and third parties may use cookies, pixel tags, and other technologies to automatically gather data through your Services use.
    • Cookies store preferences and enhance your experience by placing small text files in device browsers.
    • Pixel Tags/Web Beacons are codes on our Services that gather engagement data, making it possible to record user visits to specific web pages or ads clicked, as well as opened, acted upon, or forwarded emails.

Our technology uses include:

  • Operational Necessity: Technologies ensuring access to Services and functionality, detecting irregularities, or enhancing security.
  • Performance: Technologies assessing Service performance for better user understanding and improvement.
  • Functionality: Technologies providing enhanced functionality by remembering preferences and past interactions.
  • Advertising/Targeting: Technologies delivering content, including ads that match your interests, on our or third-party platforms.

Analytics: We use these and other third-party tools to process analytics data, improving and personalizing our Services through partners like Google Analytics and LinkedIn Analytics.

Personal Information from Other Sources

  • Referrals and Sharing Features: Services may include tools for sharing personal data about friends through referrals or shared content.
  1. How We Use Your Personal Information

We utilize your personal data for various business functions, such as providing our Services, administrative purposes, and marketing, as detailed below.

Providing Services: We use your data to fulfill our contract with you and deliver our Services by managing accounts, providing Service access, answering support inquiries, communicating about account activities and policy changes, processing payments, handling job applications, and registering you for events.

Administrative Purposes: We use your data for tasks like marketing, security incident detection, Service improvement, new product development, quality control, identity verification, error debugging, audit compliance, agreements enforcement, and legal compliance.

Marketing and Advertising: We may use personal data to customize content and advertisements, engaging in email campaigns and “interest-based” advertising.

With Your Consent: We may use your data for other purposes disclosed to you when you provide it or with your consent.

Other Purposes: We also use personal data for other purposes requested by you or permitted by applicable law and to create de-identified or aggregated data.

  1. How We Disclose Your Personal Information

We disclose personal data to third parties for business purposes, to protect ourselves and others, or during significant business transactions.

Disclosure to Provide Services: We share data with service providers, third-party services, business partners, affiliates, advertising partners, and for APIs/SDKs functionalities.

Disclosures to Protect Us and Others: We may disclose data if necessary to comply with legal obligations, protect rights, property, or safety, enforce policies, collect debts, or assist in investigations.

Disclosure During Transactions: In mergers, acquisitions, or other business transitions, your data may be transferred or sold as allowed by law.

  1. Your Privacy Choices and Rights

Your privacy choices are dictated by applicable law, including options to unsubscribe from emails, manage communication preferences, and adjust cookie settings. You may have rights to access, correct, delete, restrict processing, or withdraw consent for personal information handling.

  1. Security of Your Information

We adopt measures to protect your data, but no system is infallible. By using our Services, you consent to electronic communications regarding security, privacy, and administrative matters. We will notify you via our Services, mail, or email if a security breach occurs.

  1. International Data Transfers

Data processed by us might be transferred worldwide, with safeguards complying with applicable laws to ensure protection.

  1. Retention of Personal Information

We retain data as long as needed for purposes such as providing Services, resolving disputes, legal defense, auditing, and business reasons.

  1. Supplemental Notice for California Residents

This notice concerns data under the California Consumer Privacy Act of 2018, providing rights such as accessing data categories, usage, “sales” opt-out, non-discrimination, and agent authorization.

  1. Supplemental Notice for Nevada Residents

Nevada residents can opt-out of data sales, though currently, we don't sell personal data as defined by law.

  1. Children's Information

Our Services are not intended for children under 16. Parent or guardian notification and data removal actions will be taken if disclosure occurs.

  1. Other Provisions

We advise reviewing privacy policies of third-party platforms linked to our Services, and users should heed their discretion with personal data submission.

  1. Contact Us

vikingQA is the controller of personal data processed under this Notice. For inquiries or rights exercises, contact us at:

hello@vikingQA.com